REGULATIONS

HOURS: THE ROOMS ARE DISPOSITION OF THE GUESTS FROM 14:00 ON THE DAY

ARRIVAL AND UNTIL 10:00 AM ON THE DAY OF DEPARTURE.

OCCUPANCY OF THE ROOM:LA STANZA E LA  LINEN SUPPLIED MUST BE CHECKED UPON ARRIVAL IN THE ROOM AND ANY DISCREPANCIES MUST BE IMMEDIATELY CONTESTED TO THE MANAGEMENT, ALL DISPUTES MADE IN THE FOLLOWING DAYS OR ATTHE TIME OF DEPARTURE WILL NOT BE ACCEPTED.

DOCUMENTS: UPON ARRIVAL, GUESTS MUST BE PROVIDED WITHIDENTIFICATION DOCUMENTS,  INCLUDING MINORS.

PROHIBITIONS: IT IS ABSOLUTELY FORBIDDEN TO STAY OVERNIGHT IN THE ROOM PEOPLE WHO HAVE NOT BEEN REGISTERED BY THE PERSONALAND AUTHORIZED;

IT IS ALTRENDERED' FORBIDDEN TO USE THE TOILETS (WC) AS SPILLS.

NO SMOKING: THE B&B DOES NOT HAVE SMOKING ROOMS, THEREFORE SMOKING IS STRICTLY PROHIBITED THROUGHOUT THE ENTIRE PROPERTY.

CANCELLATIONS, EARLY DEPARTURES AND CANCELLATION POLICY: IN CASO OF CANCELLATION LA CAPARRA NON SARA' REFUNDED.

LA CAPARRA DEL SOGGIORNO YOU CAN RECOVER IN THE AMOUNT OF 50% FOR A NEW STAY.

FOR EARLY DEPARTURES PAYMENT WILL BE REQUIRED FOR THE REMAINING DAYS OF THE RESERVATION PURSUANT TO ARTICLE 1385-1386 OF THE CC.

LA POLITICA DI CANCELLAZIONE VARIES ACCORDING TO THE SEASONS, CONSULT ONLINE WHEN BOOKING.

PAYMENTS: THE BALANCE OF THE STAY CAN BE MADE UPON ARRIVAL BY CREDIT CARD OR CASH.

UNGUARDED GOODS:LA DIREZIONE DECLINA OGNI  LIABILITY FOR GOODS NOT KEPT IN THE APPROPRIATE SAFES ALLOCATED IN THE CLOAKROOM IN EACH ROOM.

DEPOSITS: IT IS POSSIBLE TO MAKE A DEPOSIT AT THE RECEPTION.

BREAKFAST: SARA' SERVITA FROM 8:00 TO 10:00 AT LA SALA COLAZIONI.

CHILDREN 0 – 4 YEARS: THE MANAGEMENT PROVIDES YOUNG GUESTS, COTS, UPON REQUEST TO BE MADE AT THE TIME OF BOOKING. LINEN NOT INCLUDED.

ANIMALS: IN ALL OPEN OR CLOSED ENVIRONMENTS, ANIMALS OF ANY TYPE, BREED AND SIZE ARE NOT  ALLOWED; IT SHOULD BE NOTED THAT LA STRUTTURA EIT IS PRIVATE FOR PUBLIC USE.

LAUNDRY: THERE IS  NO LAUNDRY SERVICE  , HOWEVER, YOU CAN REQUEST THE TREATMENT SERVICE OF A GARMENT AT THE COST PROVIDED BYTHE SAME LAUNDRY (EXTERNAL);  THE COST WILL BE REPORTED IN DETAIL ON THE RECEIPT.

TIDYING AND CLEANING OF THE ROOM: FOR THE B & B THERE IS NO OBLIGATION TO REORDER THE ROOM DAILY, HOWEVER THE SERVICE IN OUR STRUCTURE IS ALSO CARRIED OUT EVERY DAY UNTIL 1 AM1:00 AM MAX, WILL NOT BE GUARANTEEDTOR SUCH SERVICE IF THE ROOM WILL BE LEFT THEIBERA AFTER 1AM 1:00 AM .

LINEN: IT IS ABSOLUTELY FORBIDDEN TO TAKEAND OUT OF THE STRUCTURELA BIANCHERIA IN DOTAZIONE  TO THE ROOMS THENTHAT REMAINS FOR INCLUSIVE USE OF THE SAME.

IN CASE OF MISSING LINEN, WE WILL BE FORCED TO CHARGE IT TO THE BILL OF THE STAY.

1. THE CHANGE OFTHE BED TOWEL IS WEEKLY, ANY EXTRA CHANGE WILL BE REQUESTEDDIRECTLY TO THE MANAGEMENT AND WILL BE CONSIDERED AS A SUPPLEMENT (SEE RATES BELOW)

2. THE CHANGE OF TOWELS TAKES PLACE EVERY 2 DAYS,WE ASK THE GUESTS TO STORE LA BIANCHERIA AGLI ATTACCAPANNI OR TO THE RADIATOR, ON THE SECOND DAY IF YOU WANT THE CHANGE, PUT ON THE GROUNDLA BIANCHERIA USATA, ANY EXTRA CONSUMPTION WILL BE CHARGED;

3. LA BIANCHERIA NON DEVETO BEWORKED AS A RAG FOR DIFFERENT USES, THE RUINED BIA NCHERIA YOU WILL BE CHARGED ACCORDING TO THE COST OF THE SUPPLIER'S TARIFFS (LAVANDERIA LA PRIMULA, MONOPOLI-BA).

HYGIENE: ALL THE PRODUCTS USED FOR LA DETERGENZA SONO AD PROFESSIONAL USE BY ECOLAB ITALIA FOR SAFER, CLEANER, HEALTHIER ENVIRONMENTS PROTECTING THE PLACES WHERE HE LA GENTE MANGIASLEEPS, PLAYS, SAFEGUARDING LA SALUTE DEI NOSTRI GUESTS.

ALL ROOMS, AT THE TIME OF CHECK-OUT, ARE TREATED WITH OZONCLEAN SYSTEM  TO GUARANTEEAND EVEN MORE A HEALTHY ENVIRONMENT.

OZONCLEAN is an innovative air sanitation system able to sanitize the air by breaking down, through an oxidation process, germs, bacteria, spores, pollen and mold, vapors and chemical fumes

DAMAGE TO THE STRUCTURE: IN CASE OF DAMAGE TO THE STRUCTURE, OBJECTS OR LOSS OF ELECTRONIC KEYS (BADGES), YOU WILL HAVE TO PAY A PENALTY THAT WILL BE CHARGED ON THE COST OF THE STAY. THIS PENALTY WILL BE CALCULATED BASED ON THE EXTENT OF THE DAMAGE CAUSED.

USE OF  PRIVATE APPLIANCES: IT IS FORBIDDEN TO USE ELECTRIC STOVES, FOOD WARMERS ETC. IN THE ROOMS FOR ANY NEEDTO CONTACT THE MANAGEMENT, WE WILL BE HAPPY TO BE USEFUL FINDING LA SOLUZIONE ALLA VS REQUEST.

REGULATIONS: A COPY OF THESE RULES IS DEPOSITED AT LA CANCELLERIA INFORMATIVA IN EACH CHAMBER AND ISPUBLISHED ON THE OFFICIAL WEBSITE OF THE RESIDENCE OF THE HOSANNA www.dimoradellosanna.it

THE PRICE LIST WHICH IS DRAWN UP YEAR BY YEAR PUBLISHED ON THE WEBSITE IS AVAILABLE TO EACH GUEST, AND AN INTEGRAL AND SUBSTANTIAL PART OF THE REGULATION.

LA DIREZIONE SI RISERVALA FACOLTA' DI MODIFICARE  THIS REGULATION FOR REASONS OF APPROPRIATENESS AND OPERATION OF THE SERVICES.

OUR STAFF IS AT THE COMPLETE DISPOSAL OF GUESTS FOR EVERY NEED, IN ORDER TO MAKE THE STAY AS PLEASANT AS POSSIBLE.